At Mehzoooz, customer satisfaction is our priority. Please review our refund policy carefully before making any purchases.

Eligibility for Refunds

• Refunds are available only if requested within 2 days of the transaction date.
• Refunds apply only to entries that have not been included in a draw.
• Once an entry has been processed and included in a lucky draw, it becomes non-refundable.
• We encourage customers to reach out with any questions or concerns regarding their entries before the draw.

How to Request a Refund

To request a refund, please email us at support@mehzoooz.com with the following details:

• Your full name
• Transaction ID
• Reason for refund

Our support team will review your request and respond within a reasonable timeframe.

Processing Refunds

• Once your refund request is approved, the refund will be processed using the original payment method.
• Refunds typically take a few business days to reflect, depending on your payment provider.

Non-Refundable Transactions

• Entries that have been processed for a draw are non-refundable.
• Refund requests made after the 2-day window will not be entertained.

Changes to This Policy

Mehzoooz reserves the right to update or modify this refund policy at any time. Any significant changes will be communicated via email and reflected on our website.

Contact Us

For any questions or concerns regarding our refund policy, please contact us at support@mehzoooz.com.

By participating in the Mehzoooz lucky draw, you acknowledge that you have read, understood, and agreed to these terms and conditions.